leadership

A lesson on why never to forget about user experience

Olga Wolska-Płonka

18 paź 20233 minut(y) czytania

A lesson on why never to forget about user experience

Three Mile Island, 1979 - a catastrophic nuclear incident! The culprit? Not just human error, but a design flaw that spiralled into...

Olga Wolska-Płonka

20 wrz 20236 minut(y) czytania

personal development

The importance of work-life balance

In today's fast-paced and demanding world, work-life balance is a crucial concept that refers to the equilibrium between professional and...

Leadership Redefined: Why Technical Experts Are the Best Leaders

Kuba Płonka

13 sie 20235 minut(y) czytania

customer experience

Leadership Redefined: Why Technical Experts Are the Best Leaders

In the realm of leadership, a fascinating truth emerges: the most remarkable leaders are not just adept at steering the ship but also...

How to build UX maturity within the organisation

Olga Wolska-Płonka

12 sie 20237 minut(y) czytania

user exerience

How to build UX maturity within the organisation

Today we will discuss how to build UX maturity within an organisation. It covers what UX maturity is, how to assess it, and ways to...

Harmony in Action: The Dynamic Duo of UX and CX Collaboration

Olga Wolska-Płonka

3 sie 20233 minut(y) czytania

innovation

Harmony in Action: The Dynamic Duo of UX and CX Collaboration

In today's rapidly evolving digital landscape, the seamless fusion of Customer Experience (CX) and User Experience (UX) has become...

Kuba Płonka

22 lut 20234 minut(y) czytania

customer experience

Game On: How Gamification Can Drive Engagement and Loyalty

What gamification is, how does it work, and is it worth or not to implement it in your product.

When PM meets CSM; partnership between support and product teams

Kuba Płonka

4 sty 20235 minut(y) czytania

customer success

When PM meets CSM; partnership between support and product teams

Fostering collaboration: Customer Success & Product teams, innovative experiments, streamlined inter-team work.

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